These goods are covered for a period of 1 year and will be replaced with a completely new product within this period if the product is found to have a factory fault or factory defect.

This warranty does not cover goods damaged by abuse, misuse, lightning or electrical surges.

Items out of warranty can either be repaired at a minimal fee or a replacement can be purchased.

Repairs may be possible for a small fee if replacement parts are available.

If during the warranty period a product line is no longer available or a repair is no longer possible, a suitable replacement product can be purchased at 50% of the current selling price.

If an out of warranty product line is no longer available, a suitable replacement product can be purchased.

The non-stick coating of our electric frying pans is not covered under warranty against scouring, wear and abuse.

Any collection or delivery fees are at the customer’s own expense.

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